Frequently Asked Questions
Payment Options
- Visa, MasterCard, American Express, & Discover
- Shop online confidently & securely knowing
www.PerfectVacs.com is
a verified Authorize.Net merchant accepting all major credit cards.
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- PayPal
- Shop online confidently & securely knowing
www.PerfectVacs.com is
a PayPal verified merchant.
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- Google Checkout
- Find it at www.PerfectVacs.com. Buy it with Google Checkout.
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- Purchase Order
- www.PerfectVacs.com
will gladly accept government purchase orders and company purchase orders (upon
approved credit). Payment terms: Net 30. If you want to learn more about
purchase order financing,
Contact Us today!
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Returns & Refunds
- 100% Perfect Guarantee
- Shop online at www.PerfectVacs.com
knowing that your order is backed by our
100% Perfect Guarantee.
If for any reason what-so-ever, you are not 100% satisfied with your purchase we
will gladly take it back, refund your complete purchase price including any
freight charges paid. Simple as that - no loop holes or fine print! If you are
not 100% satisfied, we'll do whatever it takes to make you, our valued customer,
100% Perfect!
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Shipping
- FREE Shipping!
- FREE
SHIPPING on every www.PerfectVacs.com
order $50.00 or more! (shipped to any of the contiguous 48 United States only).
On all orders under $50.00 pay a flat rate of just $12.00.
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Specials, Coupons, & Discounts
- Specials
- Click a href="http://www.perfectvacs.com/specials.html" target="_
to view PerfectVacs.com
Specials.
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- Coupons
- Sign up for our newsletter to receive emails with money saving offers! Click
here to create
an account and logging in at PerfectVacs.com.
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- Volume Discounts
- Special Wholesale Discount Pricing Available for Volume Purchases on all
PerfectVacs.com Vacuum
Cleaners.
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Warranty
- What Warranty Covers
- Your PerfectVacs.com
commercial cleaner is warranted to be free from all defects in material and
workmanship in normal use FOR A PERIOD OF ONE YEAR. The warranty is granted only
to the original purchaser of the cleaner. The warranty is subject to provisions.
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- What Warranty Does Not Cover
- Parts of the cleaner that require replacement under normal use, such as bumpers, bags, bristle strips, belts, and impellers. Damages or malfunctions caused by negligence, abuse, or use not in accordance with the Owner's Guide. Defects or damages caused by unauthorized service or the use of other than PerfectVacs.com parts.
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- What PerfectVacs.com Will Do
- PerfectVacs.com will, at its option, repair or replace a
defective cleaner or cleaner part that is covered by this warranty.
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Glossary of Vacuum Cleaner Terms
- Air Watts
- The amount of this power that is converted into airflow at the end of the cleaning hose is sometimes stated, and is measured in air watts: the units are simply watts; "air" is used to clarify that this is output power, not input electrical power..
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- ETL Listed Mark
- ETL Listed Mark indicates that our product has been tested by Intertek (an indepented third party), found in compliance with accepted national standards, and meets the minimal requirements required for sale or distribution. The ETL Mark is assurance that the product is compliant with safety standards, having been tested and certified by a third-party organization..
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- Green Label Certified
- To earn the CRI (The Carpet & Rug Insitute) Seal of Approval/Green Label certification, vacuums must pass the following independent laboratory tests.
Soil removal - CRI uses NASA-enhanced x-ray fluorescence technology instead of traditional gravimetrix testing to measure the precise amount of soil removed from carpet - either 30 oz/sy commercial cut pile carpet or 30 oz/sy loop pile carpet.
Dust containment - The vacuum must not release more than 100 micrograms of dust particles per cubic meter of air, keeping dirt and dust locked tight in the vacuum - not escaping back into the air where it can be breathed.
Carpet fiber retention - The vacuum must not affect the texture of the commercial cut pile carpet (900 passes with sample rotated every 50 passes) more than a one-step change based on one year of normal vacuum use.
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- HEPA
- HEPA (High Efficiency Particulate Air) is a filtering efficiency specification for filters. A HEPA filter must be capable of capturing 99.97% of all particles as small as 0.3 micrometers (formerly microns) in size from the air which flows through it. The phrase "as small as" means that if all particles were that small, it would still have that efficiency. This should not be confused with the phrase "down to" which may mean a mixture of particle sizes for the stated efficiency.
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- Static Lift
- Static lift measures the ability to keep the air moving under a load. Static lift is measured in inches. It can be equated to torque on a motor. If a vacuum has 80" of lift, it means it can lift a column of water 80" off the ground. When a filter is loaded up with fine dust, it becomes more difficult to pull air through the pores. A vacuum that delivers 120CFM with 90" of lift will continue to pull a large volume of air through the filter whereas a vacuum that delivers 120CFM with 40" of lift will tend to see a substantial drop in the CFM pulled through the hose. This will result in loss of efficiency for the dust collector.
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- Water Lift
- Relative to vacuum cleaners, water lift is a measurement of the strength of the vacuum produced by the suction motor. Suction gauges used on vacuum cleaners are calibrated in "Inches of Water Lift". This is equivalent to taking a vertical tube, placing the bottom in a container of water, attaching the vacuum cleaner hose at the top and measuring how high above the water surface the water in the tube rises.
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